Spinly

Spinly — Support

Spinly is a decision spinner for iPhone: make a list, spin the wheel, get an answer.

Get in touch

elmehdimotaqi@gmail.com

Every email is read. If you are reporting something that went wrong, these three things make it much faster to fix:

  1. Your iPhone model and iOS version (Settings → General → About)
  2. What you tapped, and what happened instead of what you expected
  3. Whether it happens every time, or only sometimes

Common questions

I bought Remove Ads and it is not active

Open Settings → Restore Purchases inside Spinly. Remove Ads is a one-time purchase tied to the Apple Account that bought it, so restoring works on any device signed in to that account — including after deleting and reinstalling the app. Restoring is free and can be done as often as you like.

If restoring says nothing was found, check that the device is signed in to the same Apple Account used for the purchase. Apple’s purchase history is the record of it: iOS Settings → your name → Media & Purchases → Purchase History.

My lists disappeared after reinstalling

Spinly keeps your lists and history on your device only — nothing is uploaded to a server, because Spinly has no server and no account. That is good for your privacy, but it means deleting the app deletes its data, and reinstalling starts fresh. There is no way to recover lists from a deleted install.

There is no sound

Two things silence Spinly, and either one is enough:

Haptics are separate and follow your system haptics setting, so a phone with system haptics off will spin silently and without ticks even when Spinly’s own toggle is on.

The spin is too long, or too short

Settings → Spin duration offers Short, Normal and Long.

How do I clear my spin history?

Settings → History → Clear all history. It cannot be undone.

Can I change whether ads are personalised?

Yes, at any time, in iOS Settings → Privacy & Security → Tracking. Spinly works identically either way — declining only means ads are requested as non-personalised. There is no feature behind that prompt.

What languages does Spinly speak?

English, French and Arabic, following your device language. Arabic mirrors the whole layout right-to-left.

Privacy

Spinly’s privacy policy explains exactly what is stored and what the ads collect. The short version: your lists never leave your device, and buying Remove Ads stops ad requests entirely.